Do you have local service and support or is it based offshore?
Does each piece of Spida machinery come with a warranty?
Where do I find the operators manual for the Spida machine I purchased?
Do the machines require much maintenance?
How do I know whether I should download the latest software upgrade or not?
If I have a software query, can you answer this over the phone or does that require a site visit?
How do I get details of the latest software?