Frequently Asked Questions

Do you have local service and support or is it based offshore?

Does each piece of Spida machinery come with a warranty?

Where do I find the operators manual for the Spida machine I purchased?

Do the machines require much maintenance?

How do I know whether I should download the latest software upgrade or not?

If I have a software query, can you answer this over the phone or does that require a site visit?

How do I get details of the latest software?

GOt a Question that's not covered in the above?